Students' opinions on the possibilities and limitations of using the ChatGPT system

Paweł Cabała, Kamila Kwiatkowska, Krzysztof Woźniak, Małgorzata Zakrzewska


Artificial intelligence (AI), the result of the dynamic development of information technology, has been the subject of research for several decades. ChatGPT is an intelligent system that generates answers to arbitrary questions, and one of its fields of application is education. This article presents the results of a survey conducted as part of a teaching course in management among students at the Krakow University of Economics. The research was aimed at identifying students' opinions on the possibility of using ChatGPT in solving specific decision-making problems and was conducted during the didactic classes in the summer semester of the academic year 2022/23. The article describes the origin and development of ChatGPT, presents the research method and the results of the research. A discussion of the results obtained with conclusions presented in the scientific literature is also made. The analysis shows that the majority of the students surveyed were positive about the use of the ChatGPT system in their classes. The students' responses to the open-ended question revealed different opinions. On the one hand, the benefits of using ChatGPT as a learning support tool were pointed out, such as facilitating information retrieval, paraphrasing text or creating work plans. On the other hand, concerns were raised about laziness, plagiarism and the loss of the ability to search for information reliably and efficiently.

Keywords: ChatGPT, artificial intelligence, didactics, student attitudes, management


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Paweł Cabała

Kamila Kwiatkowska

Krzysztof Woźniak

Małgorzata Zakrzewska

About the article


The article is in the printed version on pages 48-56.

pdf read the article (English)

How to cite

Cabała, P., Kwiatkowska, K. Woźniak, K. i Zakrzewska, M. (2023). Opinie studentów wobec możliwości i ograniczeń wykorzystania systemu ChatGPT. e-mentor, 5(102), 48-56.