Knowledge management in virtual teams

Jacek Miroński

Issues on knowledge management and virtual teams are in the last years among relatively popular topics in management literature. They are discussed more or less independently of each other, although some researchers closely combine the two areas. Due to the growing importance of these phenomena, both in theory and in practice, this approach seems to be deeply justified and even necessary. This article aims to juxtapose the challenges of knowledge management and knowledge workers with those of virtual teams and puts forward solutions facing these challenges. The article summarizes the results of research on virtual teams and the characteristics of the knowledge management process, which allows for the presentation of recommendations regarding the knowledge sharing in virtual teams.


  • Davenport T.H., Zarządzanie pracownikami wiedzy, Wolters Kluwer Business, Kraków 2007.
  • Davenport T.H., Prusak L., Working Knowledge: How Organizations manager What They Know, Harvard Business School Press, Boston 1998.
  • Drucker P., Managing for Results, Collins, London, 1993.
  • Extejt M.M., Teaching Students to Correspond Effectively Electronically: Tips for Using Electronic Mail Properly, „Business Communication Quarterly” 1998, Vol. 61, No. 2, s. 57-67, 10.1177/108056999806100208.
  • Gao F., Li M., Clarke S., Knowledge, management, and knowledge management in business operations, „Journal of Knowledge Management” 2008, Vol. 12, No. 2, s. 3-17,
  • Jarvenpaa S.L., Majchrzak A., Knowledge collaboration among Professional protecting national security: Role of transactive memories in ego-centered knowledge networks, „Organization Science” 2008, Vol. 19, No. 2, s. 260-276,
  • Kauppila O-P., Rajala R., Jyrama A., Knowledge sharing through virtual teams across borders and boundaries, „Management Learning” 2011, Vol. 42, No. 4, s. 395-418,
  • Kimble Ch., Building effective virtual teams: How to overcome the problems of trust and identity in virtual teams, „Global Business and Organizational Excellence” 2011, Vol. 30, No. 2, s. 6-15,
  • Krough G., Ichijo K., Nonaka I. Enabling Knowledge Creation, Oxford University Press 2000.
  • Maślanka D., Zarządzanie pracownikami wiedzy - wyzwanie dla współczesnych organizacji, „e-mentor” 2012, nr 1 (43), s. 70-73,
  • Nader A.E., Shamsuddin A., Zahari T., Virtual teams: a literature review, „Australian Journal of Basic and Applied Sciences” 2009, Vol. 3, No. 3.
  • The Challenges of Working in Virtual Teams, Virtual Teams Survey Report - 2012, RW3 CultureWizard 2012,

Jacek Miroński
Warsaw School of Economics

Table of contents

About the article

DOI: 10.15219/em57.1142

The article is in the printed version on pages 50-55.

pdf download PDF

pdf read the article (Polish)


J. Miroński, Wyzwania zarządzania wiedzą w zespołach wirtualnych, „e-mentor” 2014, nr 5 (57), s. 50-55,