AAA

Personal branding of managers in service companies

Weronika Muszyńska

Abstract

Personal branding in the last ten years has been gaining significantly in popularity - especially in the business environment (Gehl, 2011; Wee & Brooks, 2010). Meanwhile, the literature still recognizes the need for empirical research on personal branding that examines how various professions experience personal branding. Managers are increasingly aware that the activities they perform as part of personal branding affect how the organization they represent is perceived. The aim of this article is to identify the process of building personal brands by managers. To achieve this goal, a literature review and qualitative research were carried out in the form of individual in-depth interviews. The choice of the research method is justified by the subject of the analysis. The study covered a group of nine people with at least two years of experience in a managerial position and employed in service companies located in Greater Poland. As a result of the conducted research, it was found that personal branding is perceived as a multi-stage process in which social media is credited with increasing use. In addition, organizations only support building personal brands by managers and executives. The article is a field for further exploration of publications and research.

Keywords: personal branding, branding, personal brand, managers, contemporary organizations

References

  • Arthur, M. B., & Rousseau, D. M. (1996). The boundaryless career. Oxford University Press.
  • Bendisch, F., Larsen, G., & Trueman, M. (2013). Fame and fortune: a conceptual model of CEO brands. European Journal of Marketing, 47(3-4), 596-614. https://doi.org/10.1108/03090561311297472
  • Chen, Ch-W., Yi, B., & Lin, J. B. (2013). Media coverage, board structure and CEO com-pensation: evidence from Taiwan. Journal of Multinational Financial Management, 23(5), 434-445. https://doi.org/10.1016/j.mulfin.2013.08.003
  • Chłoń-Domińczak, A., Magda, I., & Sienkiewicz, Ł. (2016). Skills mismatch in the new and old member states - are generations affected differently? Filosofija. Sociologija, 27(4), 331-341.
  • Close, A. G., Moulard, J. G., & Monroe, K. B. (2011). Establishing human brands: determinants of placement success for first faculty positions in marketing. Journal of the Academy of Marketing Science, 39(6), 922-941. https://doi.org/10.1007/s11747-010-0221-6
  • Douglas, H., Hamilton, R. J., & Grubs, R. E. (2009). The effect of BRCA gene testing on family relationships: A thematic analysis of qualitative interviews. (5), 418-435. https://doi.org/10.1007/s10897-009-9232-1
  • Fournier, S., & Eckhardt, G. M. (2019). Putting the person back in person­brand: Understanding and managing the two-bodied brand. Journal of Marketing Research, 56(4), 602-619. https://doi.org/10.1177/0022243719830654
  • Gehl, R. W. (2011). Ladders, samurai and blue collars: Personal branding in Web 2.0. First Monday, 16(9), 3-24. https://doi.org/10.5210/fm.v16i9.3579
  • Gioia, D. A., Hamilton, A. L., & Patvardhan, S. D. (2014). Image is everything: Reflections on the dominance of image in modern organizational life. Research in Organizational Behavior, 34, 129-154. https://doi.org/10.1016/j.riob.2014.01.001
  • Gorbatov, S., Khapova, S. N., & Lysova, E. I. (2018). Personal branding: interdisciplinary systematic review and research agenda. Frontiers in Psychology, 9. https://doi.org/10.3389/fpsyg.2018.02238
  • Górska, A., & Mazurek, G. (2021). The effect of the CEO media coverage on corporate brand equity: evidence from Poland. Oeconomia Copernicana, 12(2), 499-523. https://doi.org/10.24136/oc.2021.017
  • Greenhaus, J. H., & Kossek, E. E. (2014). The contemporary career: a work-home perspective. The Annual Review of Organizational Psychology and Organizational Behavior, 1, 361-388. https://doi.org/10.1146/annurev-orgpsych-031413-091324
  • Gujarathi, R., & Kulkarni, S. (2018). Understanding personal branding perceptions through intentions. BVIMSR's Journal of Management Research, 10(2), 207-217.
  • Hearn, A. (2008). Meat, masks, burden: Probing the contours of the branded self. Journal of Consumer Culture, 8(2), 197-217. https://doi.org/10.1177/1469540508090086
  • Ilies, V. I. (2018). Strategic personal branding for students and young professionals. Cross-Cultural Management Journal, 20(1), 43-51.
  • Jacobson, J. (2020). You are a brand: social media managers' personal branding and "the future audience". Journal of Product & Brand Management, 29(6), 715-727. https://doi.org/10.1108/JPBM-03-2019-2299
  • Jarska, L. M. (2017). Pracownik naukowy w mediach społecznościowych - od popularyzacji nauki do kreowania wizerunku. Toruńskie Studia Bibliologiczne, 2(17), 201-238. https://doi.org/10.12775/TSB.2016.027
  • Kampioni-Zawadka, M. (2014). Wykorzystanie mediów społecznościowych w procesie rekrutacji pracowników i ich wpływ na budowanie wizerunku atrakcyjnego pracodawcy. Studia Oeconomica Posnaniensia, 2(9), 61-80.
  • Khedher M. (2014). Personal branding phenomenon. International Journal of Information. Business and Management, 6(2), 29-40.
  • Khedher, M. (2019). Conceptualizing and researching personal branding effects on the employability. Journal of Brand Management, 26(4), 99-109. https://doi.org/10.1057/s41262-018-0117-1
  • Kowalczyk, E. (2020). Nowe wyzwania dla zarządzania karierą opartego na marce osobistej pracownika. In J. Cewińska, A. Krejner-Nowecka, & S. Winch, (Eds.), Zarządzanie kapitałem ludzkim: wyzwania (pp. 231-247). Oficyna Wydawnicza SGH.
  • Morgan, M. (2011). Personal branding. Create your value proposition. Strategic Finance, 93(2) 13-14. https://sfmagazine.com/wp-content/uploads/sfarchive/2011/08/CAREERS-Personal-Branding-Create-Your-Value-Proposition.pdf
  • Olanrewaju, A., Hossain, M., Whiteside, N., & Mercieca, P. (2020). Social media and entrepreneurship research: A literature review. International Journal of Information Management, 50, 90-110. https://doi.org/10.1016/j.ijinfomgt.2019.05.011
  • Parmentier, M. A., Fischer, E., & Reuber, A. R. (2013). Positioning person brands in established organizational fields. Journal of the Academy of Marketing Science, 41(3), 373-387. https://doi.org/10.1007/s11747-012-0309-2
  • Peter, A. J., & Gomez, S. J. (2019). Building your personal brand: A tool for employability. The IUP Journal of Soft Skills, 13(2), 7-20.
  • Rampersad, H. K. (2010). Ty - marka inna niż wszystkie. Sztuka autentycznego brandingu osobistego. Helion.
  • Saad, N. H. M., & Yacob, Z. (2021). Building a personal brand as a CEO: A case study of Vivy Yusof, the cofounder of FashionValet and the dUCk Group. Sage Journals, 11(3), 1-12. https://doi.org/10.1177/21582440211030274
  • Setty, R. (2006). Professional branding for technology professionals. http://rajeshsetty.com/wp-content/uploads/pbtp.pdf
  • Scheidt, S., Gelhard, C., Strotzen, J., & Henseler, J. (2018). In for a penny, in for a pound? Exploring mutual endorsement effects between celebrity Ceos and corporate brands. Journal of Product and Brand Management, 27(2), 203-220. https://doi.org/10.1108/JPBM-07-2016-1265
  • Shephered, I. D. H. (2005). From Cattle and Coke to Charlie: Meeting the challenge of self marketing and personal branding. Journal of Marketing Management, 21(5-6), 589-606. https://doi.org/10.1362/0267257054307381
  • Sidor-Rządkowska, M. (2019). Employer branding vs personal branding. Organization and Management, 2(185), 43-52. https://econjournals.sgh.waw.pl/OiK/article/view/1020
  • Ślifirska, A. (2019 July, 29). Czy opłaca się inwestować w personal branding kadry menadżerskiej? GRUPA ODITK. https://oditk.pl/pl/wiedza/artykul/zobacz/czy-oplaca-sie-inwestowac-w-personal-branding-kadry-menadzerskiej/
  • Walczak-Skałecka, A. (2018). Granice pojęcia "marka osobista". Annales Universitatis Mariae Curie-Skłodowska, XLIII(1), 269-186. http://dx.doi.org/10.17951/i.2018.43.1.269-286
  • Wee, L., & Brooks, A. (2010). Personal branding and the commodification of reflexivity. Cultural Sociology, 4, 45-62. https://doi.org/10.1177/1749975509356754
  • Wetsch, L. R. (2012). A personal branding assignment using social media. Journal of Advertising Education, 16(1), 30-36. https://doi.org/10.1177/109804821201600106
  • Wojtaszczyk, K., & Maszewski, F. (2014). Różnorodność metod zarządzania marką osobistą. Prace Naukowe Uniwersytetu Ekonomicznego we Wrocławiu, 349, 454-462.
  • Wróblewski, Ł., & Grzesiak, M. (2020). The impact of social media on the brand capital of famous people. Sustainability, 12(16), 1-17. https://doi.org/10.3390/su12166414
  • Zarkada, A. (2012). Concepts and constructs for personal branding: An exploratory literature review approach. http://dx.doi.org/10.2139/ssrn.1994522
  • Żukowski, P. (2008). Profesjonalna sylwetka współczesnego menedżera. Problemy Profesjologii, 1, 25-40.
AUTHOR

Weronika Muszyńska

The author is a PhD student at the Warsaw School of Economics. She completed a master's degree in business communication and human resource management. Her research interests relate to the subject of the personal brand, employer brand and organizational culture. She participates in national and international scientific conferences, and actively works for the community of doctoral students.

About the article

DOI: https://doi.org/10.15219/em92.1540

The article is in the printed version on pages 53-60.

pdf download PDF

pdf read the article (English)

How to cite

Muszyńska, W. (2021). Personal branding of managers in service companies. e-mentor, 5(92), 53-60. https://doi.org/10.15219/em92.1540