Tomasz Rudolf

Magdalena Rudzka



Knowledge from outside: how to involve clients, partners and suppliers in a process of innovation?


It is rather common to think that knowledge management is simply a better use of experience and ideas of employees. And although still much can be done in this area managers are not eager to admit that they have problems with effective cooperation and sharing knowledge inside the company. In the meantime, companies face a bigger challenge of a situation when even joined knowledge of employed specialists is not sufficient for continuous process of implementing innovations and improving processes. In such a situation, companies must learn to manage knowledge and ideas which are coming from outside.