Mark W. McElroy
The second generation KM
The article in an interview with prof. Mark W. McElroy by Beata Mierzejewska of November 4th 2004. Prof. McElroy describes how The New Knowledge Management is different from others, key principles for second generation KM and a successful initiative. He also suggest practical measures for implementation the Production process of the Knowledge Life Cycle, characterizes drivers for organizational learning and gives some advice for Polish managers who want to implement knowledge management solutions in their companies.
PDF version of the article