Raja Maznah Raja Hussain eLearning in Higher Education Institutions in Malaysia Many academic institutions in Malaysia commit themselves to eLearning because they believe in its effectiveness as an alternative approach to the traditional classroom method of disseminating information. Preparing and managing eLearning is a complex process it requires a shift from change management to strategic planning. This paper will present the findings of a project undertaken to study strategic planning and implementation of eLearning in several Higher Education Institutions (HEI) in Malaysia. The method is based on Roger Kaufmann’s (1992) strategic planning model to assess the gaps between the current and the desired results. PDF version of the article